This Privacy Policy sets forth how information, including personal information is collected, used and disclosed in connection with online services operated by LuckyTiket (collectively, “LuckyTiket,” “we,” “our,” or “us”), and available through www.luckytiket.com (the “LuckyTiket’s Website”). By using the Services, you agree to the terms of this Privacy Policy. This Privacy Policy does not govern the data practices of third parties that may interact with our Services. Our Services may include access to third party content that we do not control. We recommend that you consult the applicable privacy policies of third parties whose websites or apps you may be accessing through our Services.
This Privacy Policy should be read in conjunction with our Terms and Conditions of our services, as applicable, (collectively, the “Terms”). By using our Services, you are consenting to the information collection and use practices described in this Privacy Policy. If you do not agree to the practices described here, do not use our Services.
Your use of the Services and any information you provide through the Services remains subject to the terms of this Privacy Policy and our Terms, as each may be updated from time to time. In the event of conflict between this Policy and the Terms, the Terms will control.
Any questions, comments or complaints that you might have should be emailed to info@luckytiket.com
Information We Collect
1). Personal Information: To facilitate your participation in LuckyTiket's lucky draw events, LuckyTiket may collect personal information such as user’s name, email address, contact details, and date of birth. This information is crucial for validating eligibility and ensuring a personalized experience.
2). Transactional Data: To facilitate and record transactions related to user participation, LuckyTiket collect transactional data, including payment details and records of lucky draw entries. This information is essential for processing transactions and maintaining accurate records.
3). Device and Browser Information: LuckyTiket collect information about the device and browser, including device type, operating system, browser details, and IP address, user uses to access LuckyTiket's website. This data helps enhance the user experience and troubleshoot any technical issues.
4). Log Data: Our servers automatically record log data, including your IP address, browser type, pages visited, and timestamps. This data is used for analytical purposes, troubleshooting, and ensuring the security of our platform.
5). Cookies and Tracking Technologies: LuckyTiket employs cookies and tracking technologies to improve functionality and personalize the user's experience. These technologies may collect information about user browsing behavior, preferences, and session details. The user has the option to manage cookie preferences through the browser settings.
6). Communication Data: If user contact us, LuckyTiket collect information related to user’s communication with us, including information related to emails, messages, attachments, or other forms of correspondence. This enables us to address inquiries, provide support, and maintain a record of interactions.
7). Analytics Data: LuckyTiket utilizes analytics tools to gather data on user behavior, preferences, and trends. This aggregated data helps LuckyTiket improve our services, optimize user experiences, and make informed business decisions.
8). Location Information: If you choose to share your location, we may collect geolocation data. This data is utilized for geographically relevant communications and to enhance our services based on your location.
9). Social Media Information: If you choose to connect with LuckyTiket through social media platforms, we may collect information from your social media accounts. This information is used for authentication and to enhance your engagement with our services.
10). Survey and Feedback Data: Your participation in surveys or feedback requests provides us with valuable insights into your preferences and opinions, helping us enhance our lucky draw events and overall user experience.
11). Third-Party Data: LuckyTiket may receive information from third-party sources, such as analytics providers, payment processors, and service providers, to facilitate secure transactions and ensure the integrity of our lucky draw events.
12). Children's Information: LuckyTiket does not knowingly collect personal information from individuals under the age of 18. If we become aware of such information, we take prompt steps to delete it from our records.
By participating in LuckyTiket's lucky draw events, you acknowledge and consent to the collection and processing of the aforementioned information. We handle your data responsibly and take measures to ensure its confidentiality and security. For more details, please refer to our comprehensive Privacy Policy. If you have any questions, feel free to contact our Privacy Officer at info@luckytiket.com
Purpose of Data Collection
1). Participation Facilitation: We collect personal information and transactional data to facilitate user participation in LuckyTiket's lucky draw events. This includes verifying user identity, processing entries, managing transactions, and communication related to user participation.
2). Transaction Processing: Transactional data, including payment details, is collected for the purpose of processing transactions related to the user's entry fees, confirm entries, and manage any associated payments, ensuring a smooth and secure payment experience.
3). Communication and Notification: LuckyTiket use user's contact information to communicate important updates, announcements, event details, and promotional offers related to lucky draw events. This enables LuckyTiket to keep the user informed about relevant opportunities and enhancements.
4). Security and Fraud Prevention: LuckyTiket employ data collection methods to collect and analyze data to monitor and detect potentially fraudulent activities. This includes monitoring transactions, identifying suspicious behavior, and ensuring the integrity of LuckyTiket's luck draw events.
5). Improving User Experience: By analyzing the data collected, we gain insights into user preferences and behavior. This information allows LuckyTiket to enhance the platform, tailor the services, and optimize the overall experience of the user with LuckyTiket.
6). Legal Compliance: Certain data may be collected to comply with legal obligations, including tax regulations, fraud prevention, and other applicable laws governing lucky draw events. This includes record-keeping, reporting, and meeting other legal requirements related to LuckyTiket's operations.
7). Marketing and Promotions: With the user's consent, LuckyTiket may use the user's information for marketing purposes, including promotions, special offers, and personalized content to enhance the overall user experience with LuckyTiket.
8). Legal Defense: In certain circumstances, LuckyTiket may collect and process data for legal defense purposes, such as responding to legal claims, disputes, or regulatory inquiries.
By participating in LuckyTiket's lucky draw events, the user acknowledges and agree to the outline’s purposes of data collection. LuckyTiket takes every measure to ensure the responsible and secure handling of the user's data. For further details, the user can refer to LuckyTiket's comprehensive Privacy Policy or contact LuckyTiket's Privacy Officer at info@luckytiket.com
Third-Party Services
1). Payment Processors: For secure payment transactions, LuckyTiket may engage third-party payment processors. While LuckyTiket ensure engagement with third-party who adhere to stringent security standards, participants are encouraged to review the privacy practices of the payment processors.
2). Analytics and Performance Monitoring: LuckyTiket employs analytics tools for performance monitoring and user insights. This data helps us enhance our services. Participants should familiarize themselves with the privacy policies of these analytics providers.
3). Communication Platforms: LuckyTiket uses trusted communication platforms for outreach and notifications. Participants should review the privacy policies of these platforms to understand how their information may be processed.
4). Legal and Compliance Services: In certain circumstances, LuckyTiket may engage legal and compliance services to meet regulatory requirements. LuckyTiket may disclose information to comply with legal obligatory or respond to lawful requests from government authorities. Participants are advised to review the privacy practices of these service providers.
5). Social Media Integration: LuckyTiket may integrate with social media platforms. Participants should be aware of and understand the privacy policies of these platforms, as their interactions may be subject to the respective platform's terms.
6). External Links: LuckyTiket's website may contain links to external websites or resources. LuckyTiket is not responsible for the privacy practices of these third-party websites. Participants should review the privacy policies of external links before engaging with them.
7). Cookies and Tracking Technologies: LuckyTiket utilizes third-party analytics tools and cookies to enhance website performance. These tools may collect non-personal information to analyze user behavior and optimize LuckyTiket's platform. Participants can manage cookie preferences through browser settings. External service providers may also utilize cookies; participants should review their policies for details.
8). Security Measures: LuckyTiket diligently selects third-party services with robust security measures. However, participants should be aware that the privacy practices of these services may vary, and it's advisable to review their policies.
9). Business Transfers: In the event of a merger, acquisition, or sale of assets, participant information may be transferred to the acquiring entity. LuckyTiket ensure that such transfers comply with data protection laws.
10). Consent Mechanism: Your participation in lucky draw events implies consent to the involvement of third-party services as outlined in this policy. LuckyTiket take measures to ensure that your data is handled responsibly and in accordance with our privacy standards.
By participating in LuckyTiket's lucky draw events, the user acknowledges and agree to the engagement with third-party services as outlined above. LuckyTiket recommend reviewing the privacy policies of these services for a comprehensive understanding. If the user has any questions, please contact our Privacy Officer at info@luckytiket.com
Security Measures
1). Data Encryption: All data transmitted on LuckyTiket is encrypted using industry-standard encryption protocols. This ensures that the user's personal and transactional information remains confidential and secure, reducing the risk of unauthorized access.
2). Secure Payment Processing: LuckyTiket partners with trusted payment gateways that adhere to Payment Card Industry Data Security Standard (PCI DSS) requirements. The user’s payment details are encrypted and processed securely, mitigating the risk of fraud and ensuring the integrity of each transaction.
3). Access Controls: Access to user's personal information is restricted to authorized personnel only. LuckyTiket implement strict access controls and regularly review permissions to prevent unauthorized access, ensuring that only individuals with a legitimate need can access, modify, or process the user's data.
4). Regular Security Audits: LuckyTiket's systems undergo regular security audits and assessments to identify and address potential vulnerabilities. This proactive approach ensures that LuckyTiket's security measures remain robust and up-to-date.
5). Incident Response Plan: In the event of a security incident, LuckyTiket has a comprehensive incident response plan in place. This enables us to respond swiftly, investigate, and take necessary actions to mitigate any potential impact on your data.
6). Monitoring and Surveillance: LuckyTiket's systems are equipped with advanced monitoring and intrusion detection mechanisms. Real-time surveillance allows LuckyTiket to promptly identify and address unauthorized access or data breaches.
7). Data Backups: LuckyTiket implement regular data backup procedures to ensure the availability of user information in the event of unforeseen circumstances. This precautionary measure ensures that, in the unlikely event of data loss, LuckyTiket can restore user's information to maintain the continuity of LuckyTiket's services.
8). Compliance with Standards: LuckyTiket is committed to complying with industry-specific and regulatory standards to guarantee that LuckyTiket's security measures align with the highest levels of data protection and privacy requirements. LuckyTiket's security measures align with legal standards, providing the user with confidence in the responsible handling of the user's information.
9). Transparent Communication: In the unlikely event of a data breach, we commit to transparently communicating the nature and extent of the breach, along with the steps taken to mitigate its impact.
By participating in LuckyTiket's lucky draw events, the user acknowledges and trusts in LuckyTiket's commitment to implementing robust security measures. For more details, please refer to LuckyTiket's comprehensive Privacy Policy on the website. If the user has any questions or concerns, contact LuckyTiket's Privacy Officer at info@luckytiket.com.
Cookies and Similar Technologies
1). What are Cookies?
Cookies are small text files stored on user's device when they interact with the website. They serve various purposes, such as remembering the user's preferences, enhancing their browsing experience, and providing valuable insights to improve LuckyTiket's services.
2). Types of Cookies LuckyTiket Use:
Essential Cookies: These cookies are necessary for the basic functionality of LuckyTiket's website. They enable core features such as page navigation and access to secure areas.
Analytics Cookies: LuckyTiket uses analytics tools to collect data on how user interact with the site. This information helps LuckyTiket enhance user experience and improve the services.
Performance Cookies: These cookies help LuckyTiket analyze how visitors interact with the website by collecting information anonymously. They assist LuckyTiket in improving the performance and functionality of the site.
Marketing Cookies: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
3). How We Use Cookies: The information collected through cookies and similar technologies is used to customize user experience based on preferences, optimize website performance, and analyze traffic patterns. They also help us measure the effectiveness of LuckyTiket's marketing campaigns.
4). Third-Party Cookies: LuckyTiket may also incorporate third-party service providers to analyze site usage and improve LuckyTiket's marketing efforts. These cookies are subject to the respective privacy policies of the third-party providers.
5). Cookie Consent: By using the LuckyTiket's website, the user has the option to manage cookie preferences through their browser settings. Adjusting these settings allows the user to accept, reject, or delete cookies. Please note that limiting cookie use may impact certain website features.
6). Opting Out: The user has the option to opt-out of non-essential cookies by adjusting their browser settings or using opt-out mechanisms provided by third-party service providers. However, please note that disabling certain cookies may affect the functionality of the website.
7). Security Measures: LuckyTiket prioritizes the security of the data. Information stored in cookies is encrypted and anonymous. LuckyTiket do not use cookies to collect personally identifiable information without user's consent.
8). Updates to Cookie Policy: LuckyTiket may update its cookie practices to align with regulatory changes or improves user experience. Any modification will be reflected in LuckyTiket's updated Privacy Policy.
9). Cookie Duration: The lifespan of cookies may vary depending on their types and purposes. Some cookies are session cookies that expire when the user close their browser, while persistent cookies remain on the user's device for a specified duration.
10). User Consent Matters: The user's continued use of LuckyTiket's website signifies user's consent to the use of cookies and similar technologies in accordance with this policy. LuckyTiket respect user's privacy preferences and strive to provide a positive online experience for all the users.
By continuing to use LuckyTiket's website, the user acknowledges and agrees to use of cookies and similar technologies as outlined in LuckyTiket's Privacy Policy. for further details, please refer to the comprehensive Privacy Policy on LuckyTiket's website. If the user has questions or concerns, contact the Privacy Officer at info@luckytiket.com.
Data Retention
1). Purposeful Retention: LuckyTiket retain user's personal information only for as long as necessary for the purposes outlined in LuckyTiket's Privacy Policy. These purposes include conducting lucky draw events, complying with legal obligations, and resolving disputes.
2). User Account Information: User's account information is stored for the duration of their active engagement with LuckyTiket. Should they choose to deactivate their account, LuckyTiket retain their data for a reasonable period afterward, as required by law.
3). Transaction Data: LuckyTiket retain transactional data related to user's participation in lucky draw events for a specific period. This ensures accurate reporting, auditing, and compliance with financial regulations.
4). Analytics and Insights: Data collected for analytical purposes, such as user behavior and website interactions, is retained for a reasonable duration. This information aids in improving our services and enhancing your overall experience.
5). Legal Obligations: LuckyTiket adhere to applicable laws and regulations governing data retention. In certain cases, LuckyTiket may retain certain information to comply with legal obligations, resolve disputes, and enforce the agreements.
6). Consent Withdrawal: If the user withdraws their consent for LuckyTiket to process their data, LuckyTiket will promptly delete or anonymize the relevant information, provided there are no legal reasons preventing LuckyTiket from doing so.
7). Data Security: During the entire data retention period, LuckyTiket implement robust security measures to safeguard user's information from unauthorized access, disclosure, alteration, or destruction. LuckyTiket employ encryption, access controls, and regular security audits to protect user's information.
8). Periodic Review: LuckyTiket conducts periodic review of stored data to ensure compliance with its data retention policies. Unnecessary or outdated information is securely deleted.
9). User Control: The user has control over certain aspects of their data, including account information and preferences. LuckyTiket's platform allows them to update, correct, or delete their personal information. Additionally, they can manage their communication preferences.
10). External Partnerships: In cases where third-party services are involved, LuckyTiket ensure that its partners follow responsible data retention practices aligned with LuckyTiket's standards.
11). Children’s Data: LuckyTiket do not knowingly collect or retain personal information from individuals under the age of 18 without parental consent. If LuckyTiket become aware of such data, we take prompt steps to delete it.
By participating in LuckyTiket's lucky draw events, the user acknowledges and agrees to LuckyTiket's data retention practices as outlined in the Privacy Policy. For additional details, please refer to LuckyTiket's comprehensive Privacy Policy. If the user has questions or concerns, contact LuckyTiket's Privacy Officer at info@luckytiket.com.
User Rights
1). Right to Access: The user has the right to access and review the personal information held by LuckyTiket. If any of the information is inaccurate or incomplete, the user has the right to request corrections or updates.
2). Right to Rectification: If the user believe that any information LuckyTiket holds about the user is inaccurate or incomplete, they can update it through their account settings or by contacting LuckyTiket. LuckyTiket will accommodate these requests unless there are compelling legitimate grounds for the processing.
3). Right to Erasure: The user can request the deletion of their personal information, subject to legal and contractual obligations. This includes situations where the data is no longer necessary for the purposes for which it was collected or processed. Deletion requests may impact the user's ability to use certain features, and LuckyTiket will communicate any implications.
4). Right to Restrict Processing: Under certain circumstances, the user has the right to request the limitation of processing of their data. This means LuckyTiket will store the user's information but not further process it, except under specific conditions.
5). Right to Data Portability: Upon request, the user has the right to receive a copy of their personal data in a structured, commonly used, and machine-readable format. This right applies to data the user has provided to LuckyTiket.
6). Right to Object: The user can object to the processing of their personal information for specific purposes, such as direct marketing. LuckyTiket will cease processing unless there are compelling legitimate grounds for processing that override user's interests, rights, and freedoms.
7). Rights in Relation to Automated Decision Making and Profiling: LuckyTiket's committed to transparency its decision-making processes. If LuckyTiket use automated decision-making or profiling, the user has the right to understand the logic behind such processes and contest the decision.
8). Right to Withdraw Consent: If LuckyTiket rely on user's consent for processing their data, the user has the right to withdraw that consent at any time. This withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
9). Right to Exercise User’s Rights: To exercise any of the rights mentioned above or for inquiries regarding the user's personal data, the user should contact LuckyTiket's Privacy Officer at info@luckytiket.com. LuckyTiket will respond to the user's requests in accordance with applicable data protection laws.
10). Right to Lodge a Complaint: If the user believes their privacy rights has been violated, they have the right to lodge a complaint with the relevant supervisory authority. LuckyTiket encourage the users to contact us first to resolve any concerns.
By participating in LuckyTiket's lucky draw events, the user acknowledges and agree to user rights regarding their personal data as outlined in LuckyTiket's Privacy Policy. For more information, please refer to the complete Privacy Policy on the website.
Changes to the Privacy Policy
1). Policy Amendments: Whenever LuckyTiket make significant changes to its Privacy Policy, LuckyTiket will notify the user through a prominent notice on its website or via email. Amendments will be effective immediately upon posting on the website. LuckyTiket encourage the users to review the updated policy to stay informed about how LuckyTiket collect, use, and protect the user's information.
2). User Consent: By continuing to use LuckyTiket's services after any Privacy Policy changes, the user implicitly consents to the revised terms. If the user disagrees with modifications, please discontinue using LuckyTiket's platform and contact its Privacy Officer at info@luckytiket.com.
3). Transparency in Updates: LuckyTiket believe in transparency. LuckyTiket’s update notices will highlight the nature of changes, ensuring the user understand how they may impact the user’s privacy and user experience.
4). User Engagement: LuckyTiket value user's input. If the user has questions, concerns, or suggestions regarding LuckyTiket's Privacy Policy or any updates, please reach out to the team. The user's feedback is integral to LuckyTiket's continuous improvement.
5). Regulatory Compliance: Policy updates are conducted in compliance with relevant data protection laws. LuckyTiket strive to uphold the highest standards in data privacy and security.
6). Effective Date: The effective date of the latest Privacy Policy version will be clearly stated. Your ongoing use of our services indicates your acceptance of the terms outlined in the most recent policy.
7). Retroactive Effect: Revisions to the Privacy Policy have no retroactive effect on previously collected personal information. The changes apply only to information collected after the effective date of the updated policy.
8). Opt-Out Mechanism: If the changes introduce new practices you disagree with, we provide mechanisms, where applicable, to opt out or adjust your privacy settings.
9). Reviewing Policy Versions: Previous versions of LuckyTiket’s Privacy Policy will be accessible on the website, allowing the users to review historical changes and understand LuckyTiket’s evolving privacy practices.
10). Privacy Officer Contact: Our Privacy Officer is available to address any concerns or inquiries regarding the changes to the Privacy Policy. Contact info@luckytiket.com for assistance.
By participating in LuckyTiket's lucky draw events, the user acknowledges and agree to changes to the Privacy Policy as outlined in LuckyTiket's comprehensive Privacy Policy. For inquiries about changes to the Privacy Policy at LuckyTiket, please contact LuckyTiket's Privacy Officer at info@luckytiket.com.
Children's Privacy
Collection of Information: LuckyTiket do not knowingly collect personal information from individuals under the age of 18. If LuckyTiket become aware that personal data has been provided by a minor without parental consent, LuckyTiket will take immediate steps to delete such information from its records.
Contact Us
If any user has any queries, comments, or concerns about LuckyTiket's Privacy Policy, please contact our Privacy Officer using the information below.
info@luckytiket.com
===========================